Privacy Policy

Last updated: November 8, 2026

This policy explains what personal data hudgear.com collects, why, who we share it with and what rights you have. It applies to everyone who visits the site or buys from us.

1. Who is responsible

HUDGEAR runs hudgear.com and is responsible for your data. Contact us about anything in this policy at support@hudgear.com.

2. What we collect

Order details: your name, shipping and billing address, email, phone number (optional) and what you bought.
Account details: if you create an account, your email and a password, which we store encrypted.
Payment details: handled by our payment provider. We see only the card type, the last four digits and whether the payment went through.
Messages: anything you send us by email.
Technical data: your IP address, browser and device type, and the pages you visit. This is collected through cookies and server logs.

3. Why we use it

To take payment and ship your order. This is needed to perform our contract with you.
To send order, shipping and support emails.
To prevent fraud and keep the site secure. This is our legitimate interest.
To understand how the site is used and improve it. This is our legitimate interest, or your consent where the law requires it.
To send marketing emails, only if you opt in. You can unsubscribe at any time.
To keep records the law requires, such as tax records.

We never sell your personal data. We share it only with the companies that help us run the store, and only what they need:

Suppliers and fulfilment partners who pack and ship your order. They receive your name, shipping address and phone number. Some are located outside the United States, including in China.
Shipping carriers, to deliver your parcel and provide tracking.
Payment providers, to process your payment.
Our hosting and email providers, who store the site and send our emails.
Authorities, when the law requires it.

5. International transfers

Because our partners are in several countries, your data may be processed outside your country. When we transfer data we use safeguards that the law accepts, such as standard contractual clauses.

6. Cookies

We use cookies that the store needs to work, such as keeping items in your cart and keeping you signed in. If we add analytics or advertising cookies, we will ask for your consent first where the law requires it. You can also block or delete cookies in your browser settings.

7. How long we keep it

Order and tax records: as long as tax law requires, usually up to 10 years.
Account details: until you delete your account.
Support emails: up to 3 years after your last order.
Server logs: up to 90 days.

8. Your rights

You can ask us to:

tell you what personal data we hold about you and send you a copy;
correct it;
delete it, unless we must keep it for legal reasons;
stop or limit how we use it, or object to a use based on our legitimate interest;
send it to you or another company in a common format;
withdraw any consent you gave.

California residents: under the CCPA you have the right to know, delete and correct your personal information, and to not be treated differently for using these rights. We do not sell or share your personal information for cross-context behavioral advertising.

Email support@hudgear.com to use any of these rights. We reply within 30 days. If you are unhappy with how we handle your data, you can also complain to your local data protection authority.

9. Security

The site uses HTTPS encryption, passwords are stored encrypted, and only people who need access to your data have it. No system is perfectly secure, but we take reasonable steps to protect your data.

10. Children

hudgear.com is not meant for children under 16, and we do not knowingly collect their data.

11. Changes to this policy

We may update this policy. The date at the top shows the last change. If a change is significant, we will tell customers by email.